Terms & Conditions
Introduction
“Goodpay” is a trade name of Goodpay Marketing Services LLC, Fu Ching House, 27 Tai Ha Street, Kwai Chung, Kwai Tsing District, Hong Kong, SAR China.
The website goodpay.co is a domain name of Goodpay Marketing Services LLC, Fu Ching House, 27 Tai Ha Street, Kwai Chung, Kwai Tsing District, Hong Kong, SAR China.
Article 1 – General Terms and Conditions
1.1 These general terms and conditions apply to any offer by Goodpay Marketing Services LLC and to any contract formed between Goodpay Marketing Services LLC and the consumer. Goodpay Marketing Services LLC’s general terms and conditions can be found at https://goodpay.co/terms-and-conditions/. Consumers can easily download and save these General Terms and Conditions from this website.
1.2 If any provision of these General Terms and Conditions is null and void or annulled, the remaining provisions of these General Terms and Conditions will remain in full force and effect.
Article 2 – Purchase Agreement
2.1 The offer contains a complete and accurate description of the digital products offered. Manifest mistakes or errors in the offer are not binding on Goodpay Marketing Services LLC.
2.2 Goodpay Marketing Services LLC is not a publisher or issuer of digital products. The offer made by Goodpay Marketing Services LLC is limited to what is offered or made known by the publisher or issuer of the digital product in its terms and conditions. Consumers are responsible for reviewing the product’s terms and conditions before completing the purchase.
2.3 The purchase agreement is formed when the consumer activates the ‘Order & Pay’ button, subject to successful receipt of the payment by Goodpay Marketing Services LLC.
2.4 When purchasing with a credit card, the consumer affirms that the purchase is made solely for their personal use and not for any third-party interests.
2.5 Upon receipt of payment, the digital product will be delivered immediately.
2.6 By purchasing voucher(s) on goodpay.co, you affirm that the funds used for this purchase originate from a lawful and legitimate source and comply with all applicable legislation.
2.7 Due to regulatory requirements, additional verification of your identity, the sources of your funds, and the intended use of the voucher(s) may be necessary before or after the transaction. Delivery of vouchers cannot always be guaranteed.
Article 3 – Exclusion of the Right of Withdrawal
3.1 Digital content purchases that are not delivered on a tangible medium are excluded from the right of withdrawal. Before completing the purchase, the consumer must expressly agree to immediate delivery and waive their right of withdrawal.
Article 4 – Pricing
4.1 The price of the digital product is the price stated in the shopping cart on goodpay.co.
4.2 The payment page may specify VAT, transaction fees, and service charges. Transaction fees vary by payment method and are shown at checkout.
4.3 Goodpay Marketing Services LLC may offer digital products at variable prices subject to fluctuations in the financial market beyond its control.
Article 5 – Delivery and Execution
5.1 Delivery is made via email. The consumer must provide the correct email address. Goodpay Marketing Services LLC is not responsible for delivery failures due to incorrect email entry.
5.2 Consumers should verify the correct region before purchasing. Changes cannot be made after the ‘Order & Pay’ button is activated.
5.3 In the event of a defect, the consumer must cooperate with Goodpay Marketing Services LLC to determine the cause of the issue and provide all relevant information.
Article 6 – Fraud Prevention
6.1 Goodpay Marketing Services LLC reserves the right to take measures to prevent fraud, money laundering, and terrorist financing, including requesting additional verification documents.
6.2 If fraud, money laundering, or terrorist financing is detected or suspected, Goodpay Marketing Services LLC reserves the right to:
- Withdraw an offer;
- Dissolve an agreement;
- Request additional documentation;
- Suspend delivery and reimbursement;
- Report incidents to relevant authorities.
Article 7 – Warranty
7.1 Goodpay Marketing Services LLC ensures that digital products comply with the contract and applicable regulations at the time of purchase.
7.2 The lifespan of digital products varies by issuer and is the responsibility of the publisher or issuer.
Article 8 – Force Majeure
8.1 Goodpay Marketing Services LLC is not liable for obligations prevented by unforeseen external circumstances, such as payment system failures, supply chain issues, or legal restrictions.
Article 9 – Liability
9.1 Goodpay Marketing Services LLC is not liable for damages due to fraud, money laundering, terrorist financing, hacking, incorrect email entries, incorrect region selections, or restrictions imposed by digital product issuers.
9.2 Liability is limited to the nominal value of the defective digital product. Indirect and consequential damages are excluded.
Article 10 – Complaints Procedure
10.1 Complaints must be submitted with a clear description to Goodpay Marketing Services LLC, which will respond within 14 days.
10.2 If additional time is required, Goodpay Marketing Services LLC will inform the consumer within 14 days with an estimated response time.
Article 11 – Disputes
11.1 Hong Kong law applies to all agreements between Goodpay Marketing Services LLC and the consumer.
11.2 Any disputes will be submitted to the competent court in Hong Kong unless another court is designated as competent under mandatory legal provisions.
Last updated: 7 March 2025